If you want to read all about my experiences (both good and bad) and find out who won, don’t miss my in-depth logo design service comparison. I enjoyed it for the most part, but it was quite the wild ride.
Paint is merely the tool.As a side note: I recently completed my quest to find the best new logo for Website Planet, where I personally tested all the major logo design services. A bad personal image is not commensurate with higher rates and higher value perception. What you look like is what communicates volumes about you.Īgain, please don't be insulted when I say this: If you charge a higher rate for your work you need to dress like you deserve a higher rate.
That said, what do you look like when you meet with prospects? Are your whites now a rainbow display? Do you have holes in the pants? Are you wearing a t-shirt with some unusual graphics, skulls, obnoxious wording or other images? It's amazing the visual impact a painter can make on a building of any kind, inside and out. Keep in mind that, as a painter, much of what you do is "image." Nothing changes the image of a home or facility faster and more cost effectively than a coat of paint well applied and neatly finished. The name and logo were faded to the point it could not be read. Consider: what does your vehicle look like? I was recently behind a painting contractor's van. The in-person visit is as critical as the finished paint project. Voice is one issue, visual appearance is quite another. Taking control of the call from the beginning lets the caller know you're a professional.
"ABC Painting Contractors, this is Bob Smith. By reiterating key points the prospect knows you are giving your full attention.Īlso, what does the prospect hear when they get your voice mail or reach you live? It's amazing how many painting contractors answer their phone in this way: It would also serve you well to have a paper and pen nearby to note what the prospect is saying. Having said this, smile when you speak on the phone. Your tone will say more than the actual words that come out of your mouth. Phone conversations (like emails), lack the obvious input of body language, therefore the prospect on the other end will hear your true intentions through the actual tone of voice you use during the call. How you say something can betray what you really mean. Your focus should be on what the customer is hearing you say - not only in words, but in voice inflections.
From your voice messaging system to your live conversations, what is the prospect hearing? Is it a positive and confident tone? Is it respectful? Does it involve you actively "listening?" It's easy to overlook that fact that someone is listening when you're speaking.
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